How to set charge level in MMI

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Deleted User 729

Post by Deleted User 729 »

It definitely sounds like a dealer warranty issue. I have just got my car back and searched through every menu and sub menu, all the areas of the app and cannot see any setting that prevents manual changing of the charge level.

Squirez27
Posts: 2
Joined: Thu Nov 07, 2024 11:55 am

Post by Squirez27 »

Did you manage to get this sorted? I'm having the exact same issue!
Kchan1010
Posts: 3
Joined: Thu Nov 07, 2024 3:02 pm

Post by Kchan1010 »

Hi,

Has anyone found a solution to this issue as my car has the same issue and Audi technical team are not very helpful!

IMG_6210.jpeg

Squirez27
Posts: 2
Joined: Thu Nov 07, 2024 11:55 am

Post by Squirez27 »

Kchan1010 wrote: Thu Nov 07, 2024 9:54 pm Hi,

Has anyone found a solution to this issue as my car has the same issue and Audi technical team are not very helpful!
I have this issue, it has been with Audi for the last 2 days and they have tried everything but still cannot fix. They have escalated and will come back to me in the next 3-4 weeks 😫
Kchan1010
Posts: 3
Joined: Thu Nov 07, 2024 3:02 pm

Post by Kchan1010 »

Mine’s going in to Audi tomorrow (12/11) I’ll keep you updated if they can find a fix

Squirez27 wrote: Fri Nov 08, 2024 10:36 pm
Kchan1010 wrote: Thu Nov 07, 2024 9:54 pm Hi,

Has anyone found a solution to this issue as my car has the same issue and Audi technical team are not very helpful!
I have this issue, it has been with Audi for the last 2 days and they have tried everything but still cannot fix. They have escalated and will come back to me in the next 3-4 weeks 😫
Kchan1010
Posts: 3
Joined: Thu Nov 07, 2024 3:02 pm

Post by Kchan1010 »

Hi folks,

Just an update on this issue, it’s a known fault and Audi are looking to put a fix in by Q2 2025 😫 So make sure you don’t go long distances.
Spliity
Posts: 3
Joined: Mon Sep 16, 2024 5:58 am

Post by Spliity »

Just picked up a new q4 and it does not have this problem, so they have fixed it. Must be in the next OTA update,
gailjon
Posts: 18
Joined: Fri Aug 16, 2024 2:49 pm

Post by gailjon »

It's only been an issue with certain cars, and only a few I think. My early 2021 car has never had this issue for example, nor has any of the Q4's I have driven had the issue.
Jofnan
Posts: 1
Joined: Tue Nov 19, 2024 8:17 pm

Post by Jofnan »

EjazQ4 wrote: Thu Jun 06, 2024 10:36 pm Thanks, so if I set the charge level in the app to 100% it will try and send that to the car but it will then fail with some error code.
If I go to the MMI, there is no moveable indicator on the battery % bar that can be moved to increase the set charge level. Switching the battery conservation level on or off has no effect either.
My home charger does not have any set charge level, I use it on my Tesla and the car dictates the charge level
Interestingly I've just experienced this on ours. Thankfully for me, rebooting the MMI seems to have fixed it.
Hold the power button (the round volume control thing in the centre console) for >10 seconds to reboot.
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