Octopus Energy

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MungoandMartin
Posts: 3
Joined: Mon Oct 02, 2023 4:38 pm

Post by MungoandMartin »

Hi
I've just taken delivery of a Q4 E-Tron and trying to setup the Octopus Tariff, no joy at all. This may be be a basic question, but is there somewhere on my Audi App or car that I enable location settings?
Thanks for any help
Martin

Jasmineint
Posts: 3
Joined: Mon Oct 02, 2023 8:57 pm

Post by Jasmineint »

Really struggling with this too. Share settings are on, car is plugged in but the test connection just says Uh Oh Something went wrong, as soon as I press the button. It’s driving me nuts! Not to mention the cost of charging at peak times 🫣
Jasmineint
Posts: 3
Joined: Mon Oct 02, 2023 8:57 pm

Post by Jasmineint »

In the car, go to Settings, Privacy, Online Service and make sure the Share Vehicle Position is toggled to on :)
randomstringhere
Posts: 3
Joined: Wed Aug 23, 2023 8:19 am

Post by randomstringhere »

I eventually got mine to work by telling the app I use a generic 2kw home charger.
Then once the tariff was activated, I disabled the smart charging in the octopus app and just use the time settings in the myAudi app to match the off-peak rate.
MungoandMartin
Posts: 3
Joined: Mon Oct 02, 2023 4:38 pm

Post by MungoandMartin »

Thanks everyone, I'll have another go and let you know what happens, why do they make it so complicated, i can prove i own an electric vehicle, so just set the tariff!
Martin
MungoandMartin
Posts: 3
Joined: Mon Oct 02, 2023 4:38 pm

Post by MungoandMartin »

All settings look correct, as you go through the setup, the screen says the car is connected to Octopus, but on the final screen with the windmill just turning it says can't find the car, try again.
Tony
Posts: 460
Joined: Wed Nov 03, 2021 9:27 am
Location: London

Post by Tony »

Same issue any idea? Latest software.

WhatsApp Image 2023-10-17 at 17.49.59.jpeg

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