Hi
I've just taken delivery of a Q4 E-Tron and trying to setup the Octopus Tariff, no joy at all. This may be be a basic question, but is there somewhere on my Audi App or car that I enable location settings?
Thanks for any help
Martin
Octopus Energy
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- Posts: 3
- Joined: Mon Oct 02, 2023 8:57 pm
Really struggling with this too. Share settings are on, car is plugged in but the test connection just says Uh Oh Something went wrong, as soon as I press the button. It’s driving me nuts! Not to mention the cost of charging at peak times
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- Posts: 3
- Joined: Mon Oct 02, 2023 8:57 pm
In the car, go to Settings, Privacy, Online Service and make sure the Share Vehicle Position is toggled to on
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- Posts: 3
- Joined: Wed Aug 23, 2023 8:19 am
I eventually got mine to work by telling the app I use a generic 2kw home charger.
Then once the tariff was activated, I disabled the smart charging in the octopus app and just use the time settings in the myAudi app to match the off-peak rate.
Then once the tariff was activated, I disabled the smart charging in the octopus app and just use the time settings in the myAudi app to match the off-peak rate.
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- Posts: 3
- Joined: Mon Oct 02, 2023 4:38 pm
Thanks everyone, I'll have another go and let you know what happens, why do they make it so complicated, i can prove i own an electric vehicle, so just set the tariff!
Martin
Martin
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- Posts: 3
- Joined: Mon Oct 02, 2023 4:38 pm
All settings look correct, as you go through the setup, the screen says the car is connected to Octopus, but on the final screen with the windmill just turning it says can't find the car, try again.